At Hackett’s Bodyshop, we provide a seamless, high‑quality repair service for customers handling insurance claims. Our focus is on delivering exceptional workmanship, clear communication, and a stress‑free experience from the moment your claim begins to the moment your vehicle is returned to you.

Many drivers are unaware that you are legally entitled to choose your own repairer, even if your insurer recommends one of their approved bodyshops. Selecting an independent, specialist repairer like Hackett’s Bodyshop ensures your vehicle receives the highest standard of care, premium materials, and meticulous attention to detail.

Insurance companies sometimes add an extra excess charge when customers decide not to use their approved repair network. In many cases, we can help offset or even eliminate this additional cost, meaning you benefit from superior repairs without paying more than necessary. We’ll guide you through the process, explain your options clearly, and help you make the choice that’s best for you and your vehicle.

Our experienced team works directly with insurers and accident management companies to handle assessments, authorisations, and repair documentation efficiently. Every repair is completed using industry‑approved methods and premium refinishing products from AkzoNobel Lesonal, ensuring a flawless, durable, factory‑quality finish.